Terms of Use

[cmsmasters_text shortcode_id="434f86yf8p" animation_delay="0"] These terms and conditions apply to the use of the shopping site "Estella.k" (hereinafter referred to as "this site") operated by Jammin Co., Ltd. (hereinafter referred to as "the Company"). Article 1 Scope of these Terms These terms and conditions define the services provided by this site. Article 2 Members 1. Individuals who agree to these terms and conditions, complete the prescribed membership procedures, and are approved by the Company will be referred to as "members." 2. If the Company deems it inappropriate to approve an individual as a member, it may not grant membership. 3. Only one membership registration is allowed per member. Article 3 Password Management 1. Members are solely responsible for managing the passwords registered on this site and for any use thereof. 2. Transfer, sale, lending, or any similar act regarding passwords is strictly prohibited. 3. The Company shall not be held liable for any damages incurred due to the member's negligence in using their password or due to unauthorized use by a third party. Any expression of intent made to the Company using a password shall be deemed to be the valid expression of intent of the member corresponding to that password. Article 4 Member Registration Information 1. Member registration information shall be owned by the Company. Personal information (name, address, phone number, email address) shall not be provided outside the Company, in principle, except for entrustment to a subcontractor within the scope necessary for providing this service, or when the member has consented to its disclosure. 2. Notwithstanding the preceding paragraph, in the following cases, a part of the member registration information (name, address) may be disclosed without the member's consent: (1) When it is determined that it may cause harm to the Company, other members, or third parties, and the information is disclosed to the police or other relevant authorities. (2) When requested by the police, courts, public prosecutors, bar associations, consumer centers, or other organizations with equivalent authority, and the Company decides to comply with such request. (3) Other cases where the Company deems disclosure appropriate. 3. The Company shall not tolerate any false declarations regarding any items of the registration information declared by the member at the time of admission. 4. If there is any change in the member's registration information, the member shall promptly carry out the prescribed procedures. Article 5 Prohibition of Use Beyond Private Scope Members shall not reproduce, sell, publish, or use any information obtained through the Company beyond the scope of private use, except with the Company's approval (including obtaining the consent of a third party who holds rights to such information through the Company, if applicable). Article 6 Prohibited Actions by Members 1. The Company prohibits members from engaging in the following actions, or actions that may lead to them: (1) Actions that violate public order and morals. (2) Actions that lead to criminal acts. (3) Actions that violate laws and regulations. (4) Actions that infringe on the copyrights or other intellectual property rights of the Company, other members, or third parties. (5) Actions that infringe on the property, privacy, etc., of the Company, other members, or third parties. (6) Actions that cause harm to the Company, other members, or third parties. (7) Actions that defame or slander the Company, other members, or third parties. (8) Actions that obstruct the operation of the Company's site, etc., or damage the Company's reputation. (9) Any commercial activity carried out by the member using their status without the Company's approval. (10) Election campaigns or similar acts, or acts that violate the Public Offices Election Act or other laws. (11) Making false declarations in any questionnaire conducted by the Company, including the membership application procedure. (12) Transmitting or writing harmful computer programs, etc. (13) Unauthorized use of IDs and passwords. (14) Other acts deemed inappropriate by the Company as acts of the member. Article 7 Revocation of Membership 1. In any of the following cases, the Company may revoke a member's membership without prior notice or consent to that member: (1) If the member violates the prohibited actions specified in Article 6 or any other provision of these terms and conditions. (2) If the Company determines that the member's declared information in the membership application and subsequent questionnaires contains intentionally false declarations. (3) If the member uses or allows others to use a password illegally. (4) If there has been any unauthorized act not recognized by the Company. (5) If there has been any other act deemed inappropriate by the Company. 2. When membership is revoked, all rights held by that member against the Company shall be extinguished. Article 8 Withdrawal If a member wishes to withdraw from the Company, they shall notify the Company in accordance with the prescribed procedures, and the withdrawal shall become effective upon completion of the withdrawal procedures by the Company. Article 9 Changes to the Terms The Company may change these terms and conditions at any time without prior notice or consent to members. All members shall be deemed to have accepted the changes when they have been displayed on this site for one month. However, in unforeseen circumstances where there is a risk of causing harm to a third party, the changes to the terms shall be implemented without waiting for the aforementioned period. Article 10 Suspension or Interruption of Service 1. The Company may suspend or interrupt all or part of its services without prior notice or consent to members in any of the following cases: (1) In the event of periodic maintenance, updates, or emergencies on this site. (2) If the continued operation of this site becomes difficult due to force majeure such as fire, power outage, natural disaster, or other unforeseen circumstances. 2. The Company shall be exempt from liability even if the member incurs disadvantages or damages due to the above circumstances. Article 11 Changes or Cessation of Service Content 1. The Company may change or cease the content of the services on this site without prior notice or consent to members. 2. Notwithstanding that the service content has been changed or ceased based on the preceding paragraph, the Company shall be exempt from liability if the member incurs disadvantages or damages. Article 12 Service Termination The Company may terminate the services of this site after a certain notice period. Article 13 Handling of Personal Information The personal information collected by the Company will be handled as follows. When customers provide personal information to the Company, please agree to the following handling. 1. The purposes of using this personal information are as follows: (1) Member management (2) Sale of products and services (3) Packing and shipping of products (4) Provision of warranty and after-sales service (including customer inquiries) (5) Data analysis (such as analysis of buyer demographics) (6) Notification of new products and services, and conducting customer surveys 2. The Company will not disclose or leak the above personal information to third parties. However, please be aware that this does not apply in the following cases: (1) When necessary for the Company and its contracted companies to fulfill contractual obligations to the customer, such as disclosing the customer's name and address to delivery companies, or entering information such as names into original products. (2) When the disclosure of customer information is requested by courts or other judicial and administrative bodies based on laws and regulations. (3) When it is necessary to protect the rights and property of the Company, its affiliated companies, customers, or third parties. (4) When it is necessary to avoid the Company or its affiliated companies incurring trouble or damage due to disputes between the customer and other customers or third parties. (5) Whether to provide information such as your name and address to the Company is at your discretion. However, please understand in advance that if you do not provide information such as your name and address, the Company may not be able to provide you with this service. (6) After inputting personal information, you may request the Company to disclose personal information such as your name, address, and telephone number. If, as a result of the disclosure, there is an error in the personal information, you may request the Company to correct or delete the personal information. If you wish to request disclosure, correction, or deletion, please contact the person in charge or inquiry desk for your personal information in the next paragraph. (7) Administrator and contact for personal information provided Inquiry desk Address: Hirai Building 1F, 1-7-1 Misuji, Taito-ku, Tokyo 111-0055 Company Name: Jammin Co., Ltd. Person in charge: Yoshio Tsubouchi E-mail: ytjammin@yahoo.co.jp Article 14 Disclaimer 1. The Company shall not be liable for any damages suffered by members or third parties due to delays or interruptions in the provision of services on this site, regardless of the reason. 2. The Company shall not be liable for the accuracy, suitability for specific purposes, etc., of information obtained through the use of this site's services. 3. The Company shall not be liable for any damages arising from information obtained through the use of this site's services. 4. In the event of a dispute between a member and another member or a third party regarding information and services provided through this site, the member shall resolve it at their own expense and responsibility, and shall not cause damage to the Company. 5. The Company shall not be liable for the performance of obligations related to transactions such as the buying and selling of goods between members and third parties conducted through this site, and for disputes arising from other transactions. 6. The Company shall not be liable for any problems arising from the disclosure of member registration information based on Article 4, Paragraph 2 and Paragraph 3. Article 15 Provision of this Service 1. Application Method Applications for the use of this service shall be made through this site. 2. Application Hours Product applications are accepted 24 hours a day, but applications may not be accepted due to server maintenance or other reasons. In such cases, the Company shall not be held liable. 3. Displayed Prices Prices are displayed excluding tax. 4. Shipping and Cash-on-Delivery Fees Shipping fees vary depending on the product and the delivery region, so members must confirm the details on each product page. In addition, members using this service will be responsible for cash-on-delivery fees. 5. Payment Method Payment for charges incurred by using this service shall be made by cash-on-delivery. Cash-on-delivery is a payment method where payment is made upon delivery of the product in exchange for the product. 6. Time of Contract Formation A sales contract for the ordered product shall be formed between the customer and the Company when the "Order Confirmation Email" is sent from the Company to the customer. 7. Sales Slip The "Order Confirmation Email" sent from the Company to the member shall serve as the "Sales Slip," so please keep it carefully. 8. Delivery Destination We deliver to Japan and countries/regions worldwide. 9. Delivery Date Orders are usually shipped within 2-5 business days after receipt. However, please note that there may be delays due to inventory issues. 10. Cancellations, Returns, and Exchanges (1) Cancellations are possible within 10 days from the product arrival date. If you wish to cancel your contract, please contact our inquiry desk on this site. (2) After product delivery, cancellations, etc., will only be accepted if the delivered product is defective or different from the ordered product. (This is limited to cases where we are contacted within 10 days of product arrival.) We do not accept cancellations or returns due to customer's convenience, so please choose carefully when ordering. (3) Notwithstanding the preceding paragraph, cancellations, returns, and exchanges cannot be accepted for the following products: ・Opened or used products ・Products that have passed 11 days or more since arrival ・Products that have been damaged or soiled by the customer ・Food and beverages (including health foods), cut flowers, and other perishables ・Products without packaging (bags/cases) ・Custom-made products, personalized products, and other products processed specifically for the customer ・Other products clearly stated as non-returnable on the product introduction page (For details, please contact the inquiry desk) (4) If there is a clear defect in the product or if it is a different product, the Company will bear the shipping costs for returns, etc. If the return or exchange is due to the customer's convenience, such as not liking the product, the customer will bear the shipping costs. 11. Warranty Except as stated in the preceding article, the Company does not provide any warranty for defects in products sold. 12. Other Precautions (1) Some products may have a limited sales quantity and may not be delivered due to being sold out. (2) Some of the delivered products may differ slightly from the products shown on the website due to specification changes by the manufacturer. (3) Although the product photos posted on the website are actual photographs, the color tone may differ from the actual product when viewed through a monitor. (4) The Company shall not be liable for any problems arising from non-delivery or garbled characters in emails sent by the Company to customers and emails sent by customers to the Company. (5) If you order multiple products and some are out of stock, all ordered products may be delivered only after all products are available, at the Company's discretion. Article 16 Agreed Jurisdiction If a lawsuit becomes necessary between the Company and a member regarding this site, the Tokyo District Court shall be the exclusive agreed court of jurisdiction. Article 17 Governing Law Japanese law shall apply to the formation, validity, performance, and interpretation of these terms and conditions. Enacted April 1, 2017